Top-ups, holds and refunds
Top-ups
Section titled “Top-ups”- Top up in the app, with a card, by Stripe Checkout.
- By API:
POST /v1/balance/top_upsreturns acheckout_url. A human finishes the payment. - The smallest top-up is set by CreatoRain and published with the prices. It is a payment floor, not a spend minimum.
- Each top-up shows a receipt link on the Balance page.
When a creator visit is booked, a hold sets aside the store’s locked price per video. When the video goes live, the hold becomes a charge. If the visit does not happen, the hold is released.
Held money still belongs to you. It just is not in “$X left”.
API usage
Section titled “API usage”Each billed call is priced in micro-dollars. Usage is written to your statement in small batches, and at the end of each UTC day. The rest carries over. No call is rounded up to a whole cent.
Refunds
Section titled “Refunds”- Cash is refundable on request, less the card fee. Or wait 30 days or more and get it back in full.
- Granted money is never refunded.
- Nothing expires.
Statements
Section titled “Statements”A monthly statement lists the opening balance, top-ups, video charges, API usage, grants, refunds and the closing balance. Not live yet
Auto-recharge
Section titled “Auto-recharge”Top up automatically when the balance falls below a level you set. Not live yet